Question: I have installed Ultraviewer in a windows 7 64 bit and a windows 10 64 bit and activated from setting > run with windows, but it don't start. I could not connect to the remote computer. As it turned out, UltraViewer did not restart with Windows, even though this is checked. Tick on &qu...
Question: How to send files via UltraViewer? Answer: While you are connected to the remote computer, you can utilize the chat feature within UltraViewer to transfer files. To send a file, please follow this instruction: - While remote controlling your partner computer, press F1 to toggle the chat bo...
Question: Hi UltraViewer, When I clone our PC image/disk to a new PC, it will get the same UltraViewer ID as the original source. How can I make UltraViewer get a new ID for the cloned PC? Answer: You can follow the instructions below to fix the issue if your two computers have the same ID: Change t...
We received a question from a client: Is there a way to minimize or close the "Actions / Display / Screen" tab? It sometimes is in the way from tabs in browser. If I could move it or minimize it, I could more easily use my entire desktop. Here is our answer: You can collapse the top bar by...
If you encounter this issue, please ensure that you have downloaded our latest version, currently UltraViewer 6.6, from our homepage at http://ultraviewer.net/en/ How to fix: Stuck at 'getting my ID' on UltraViewer This issue is usually related to a network problem. There are three major cas...
Dear all customers, We just released version 6.0 on our website. The new version contains many features and bugs fixed. UltraViewer 6.0 You can manually download it here: http://ultraviewer.net/en/UltraViewer_setup_6.0_en.exe Here is some changes on new version: 1. Better image colors and quality Th...
Dear all customers, As our previous notify about BitDefender is false positive marking UltraViewer as 'Trojan' . We have contacted these antivirus vendors to elucidate that issue and received new report from VirusTotal: UltraViewer is no longer being mistakenly detected as Trojan by BitDefe...
Dear all clients, Some users have notified us that our software is being detected as "Trojan.Generic.19937666" by BitDefender and their related software like Ad-Adware, F-Secure, GData , eScan .... We write this post to let all you know that our software is absolutely clean, there is no ad...
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What is UltraViewer?
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UltraViewer is a popular and continually developing free remote desktop control software. We're leading in technology innovation of the global. We will give you the best things to improve your life quality.
