Support Center


How to remote access other computers?
You ask your customer to send you the ID and Password display on their UltraViewer software. Input that ID and Password to the software and press 'Connect'.
How to allow other peoples to remote control my computer?
You send ID and Password displayed on UltraViewer to your partner and ask them to connect to that ID and Password.
How to chat with people that i'm remote controlling?
While remote controlling your partner's computer, you can press F1 (default hotkey), the chat window will pop up and you can chat very convenient. When you not use the chat window, you can press the F1 again to toggle it off.
How to stop the remote session while my partner is remoting my computer
Very simple, just close UltraViewer and your partner will not able to control your computer anymore.