Whether you are working from home or troubleshooting a friend's computer, using remote desktop software is the most convenient solution. However, one problem that can arise with remote desktop connections is the small resolution. When the remote desktop resolution is too small, it can make it difficult to read text or see images clearly. Fortunately, there are several steps you can take to work around this problem when controlling your desktop remotely via UltraViewer.

Adjust display settings

One of the first things you should do is adjust the display settings on either device. You can change the resolution on the remote computer or the computer used to connect. Right-click on the desktop and select Display settings. From there, you can adjust the resolution to a higher or lower level to match the resolution of the other computer. Remember that the higher the resolution, the more bandwidth is required. You can also adjust other settings, such as color depth and orientation.

Resize to fit screen

Another option to troubleshoot the remote screen being too small is to select the screen resizing option available on the remote desktop's toolbar when connecting via UltraViewer.

You click Options -> Screen Size -> Stretchable. Then you press the button to enlarge the screen. This will stretch the remote screen to fit your screen, making it easier to see.

In addition, you have the flexibility to choose other options depending on the resolution status of the remote computer:

- Options -> Screen Size -> Full Screen

- Options -> Screen Size -> Best Scaled (for default size when connecting remote monitor)

- Options -> Screen Size -> Original (for remote connection screens with very large resolution)

Hopefully, with the instructions provided, you can improve the image quality for remote computer control more easily. If you are someone whose job involves remote support, you should choose a screen with a common resolution that your partners often use, for example, 1920x1080 (because it can connect well with both 1366x768 commonly used laptops and common desktop computer screens). This helps avoid issues with resolution and prevents wastage when using screens with excessively high resolutions, as these types of screens can be expensive.