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How to use UltraViewer remote desktop software - Some important settings 

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Tracy Tran
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Jean-Robert Argant - 11/5/2022 4:41:12 AM

I have been introduced to ULTRAVIEWER by a friend of mine and would like to try using it.
Would you actually have a ULTRA VIEWER available and working efficiently on a macBook Pro running macOS Ventura 13.0
Thanks for your early reply

Dragutin Siketić - 4/9/2023 6:21:56 PM

ULTRAVIEWER installed on both computers, the connection works without problems:
There is one problem.
I cannot copy files from one computer to another computer.
Thank you

UltraViewer Support - 5/25/2023 11:50:47 AM

Thank you for reaching out to us. We are happy to hear that Ultraviewer is installed on both computers and the connection is working smoothly. However, we understand that you're having trouble copying files between two computers. We are upgrading the product and will add this feature as soon as possible. Please follow and support us. Thank you very much!

UltraViewer Support - 5/25/2023 11:55:07 AM

Thank you for contacting us and expressing your interest in Ultraviewer. We appreciate your friend recommending our software to you.

Regarding your question, we currently do not have a dedicated version of Ultraviewer specifically designed for macOS Ventura 13.0. Ultraviewer is mainly compatible with Windows operating systems, including Windows 10, 8, 7 and XP. However, we are constantly working to expand our software compatibility to cater for more operating systems, including macOS. We are working on an upgrade and will add it in the future. We look forward to your support and follow-up. Thank you very much!

Linh Hoang - 7/2/2023 2:02:53 PM

Very comprehensive tutorial. But I realized one matter I couldn't find the answer for:
Now after setting up all the things following the tutorial, what should I do next with the computer in my office: to manually turn the computer into sleep/hibernate mode with Ultraviewer software being turned on, or just leave it and Ultraviewer will automatically sleep/hibernate my office computer after a time period?
(note: I meant in this scenario, I wanted to set up my office computer for remote control from my home later)


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